Peninsula Integrative SMS/MMS Privacy Policy

At Peninsula Integrative, we prioritize the privacy and security of our patients’ personal health information. Our use of SMS/MMS messaging for communication is designed to enhance patient care while safeguarding your privacy. Here’s how we handle text messaging to ensure your information remains secure:

1. Purpose of SMS/MMS Messaging

  • We use SMS/MMS messaging to provide you with convenient communication regarding:
    • Appointment reminders
    • Health tips and education
    • Care instructions
    • Test results (when appropriate)
    • Billing reminders and updates
  • We will not use SMS/MMS messaging to share sensitive personal health information without your explicit consent.

2. Patient Consent

  • By opting into our SMS/MMS communication, you acknowledge and agree to receive text messages from Peninsula Integrative.
  • You may opt-out of SMS/MMS communications at any time by replying with the word “STOP” to any text message you receive from us or by contacting our office directly.

3. Confidentiality and Security

  • While we strive to ensure secure communication, please be aware that SMS/MMS messaging is not encrypted. There is a small risk of information exposure when using text messaging, and we advise patients not to share sensitive personal health information via SMS/MMS.
  • If you have specific privacy concerns, please communicate with us via phone calls or our secure patient portal, which offers encrypted communication.

4. Patient Data Protection

  • We adhere to HIPAA (Health Insurance Portability and Accountability Act) regulations to protect your personal health information.
  • We will never sell, rent, or share your phone number or message content with third parties for marketing purposes.

5. Message Frequency and Cost

  • Message frequency may vary based on your care needs, appointment scheduling, and treatment plans.
  • Standard message and data rates may apply as determined by your mobile carrier.

6. Changes to This Policy

  • Peninsula Integrative may update this SMS/MMS Privacy Policy to reflect changes in our practices. We will notify patients of any significant changes through our website or direct communication.

7. Contact Us

  • If you have any questions or concerns about our SMS/MMS Privacy Policy or wish to change your communication preferences, please contact us at 650485-2758 or office@peninsulaintegrative.com

Thank you for trusting us with your healthcare. We remain committed to delivering excellent care while protecting your privacy.

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